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Services

Multi-vendor
marketplace

The future belongs to aggregator websites, whether that is a service combining service providers, like Uber, or a marketplace selling goods of merchants from all over the world, like Amazon or Aliexpress. We have wide experience and offer technological solutions to implement multi vendor marketplaces.

The features you will love

Performance optimization

500,000+ products, 1,000+ categories, and a page-loading time not more than a half a second. We will increase the capacity of multi-vendor stores by up to one thousand users per day, preserving the high page-loading time.

Unlimited number of vendors

Why limit business growth? It is in our power to create a marketplace for 1,000 vendors with an easy-to-use management system.

Integration with any systems

A large amount of data requires automated management, and complex business processes require integration with ERP/CRM/POS/accounting systems.

Custom design

We can offer several options for design creation & integration suitable for any budget.

Mobile commerce ready

Generate leads from anywhere. Your multi-vendor store will be adapted to any device.

Technical support

We offer multi-vendor support that includes a full regular health/security check of your store, fixing urgent issues and everything else needed to keep your store fully functional.

Ready-to-use platform for multi vendor store

To implement large multi-vendor projects, we use an extended edition of CS-Cart Multi-Vendor. Multi-Vendor is an advanced shopping cart tool for online marketplaces and virtual shopping malls with multiple independent vendors or departments..

Admin tools

— Administration panel for the main administrator
— Division of products by vendors in the order for the administrator
— A flexible system of user access permissions
— Central payment processing: the administrator distributes money between vendors in accordance with a history of orders
— An individual control panel for each vendor
— The ability to control the product inventory, orders, shipping methods, etc.

Storefront

— A single storefront for all vendors
— An individual storefront for each vendor

Vendor tools

— A special tool to track payouts to vendors separately and record all payouts
— Vendor synchronization via API

Order management

— Products from different vendors are included in one order for customer’s convenience
— The shipping cost is calculated automatically for each vendor

Success of the multi-vendor project –
what does it depend on?

So, you are thinking of starting a multi-vendor project. What should you start with?

Most likely, you will first choose structure, color scheme, and design since you will be thinking about the functionality of the marketplace making it easier for customers to shop online. These are definitely essential parts of projects—but let’s talk about what is really important.

Automated import of vendors’ products

Have you given enough consideration to how vendors will import their products and update product range and inventory? If we are talking about 10 products, it’s not a problem, but when it comes to 1,000–10,000 products, you can no longer rely on your partners. Nonetheless, outdated products in the warehouse seriously affect the reputation of the marketplace.

The product import process should be as easy and automated as possible. At the same time, it should support data feed in different formats: XML, CSV, Excel.

Content management

An online store sells content–product description and images. The more detailed the product card is, the more search-friendly and user-friendly the online store is.

When one content manager is responsible for the content of the store, it is easy to control quality. But just imagine if there are more than 1,000 vendors in the store and each vendor fills out the product cards in their own style. Differently styled content—professional vs badly taken photos, empty product cards, unfilled features—is just a small part of all issues.

To avoid these issues, introducing a single standard of content editing from the very start of a project is essential. For instance, make certain fields of the product card required.

img-adminpanel
img-adminpanel

Vendor support

The main revenue source of your store is vendors with their products, so you should give them a credit. They will keep asking questions and facing issues, which will require assistance. To process these issues, a Knowledge base and Service Desk can easily serve this purpose.

A system of notifications for vendors will also be required as you are not going to write and send messages to all your partners. Think ahead to ensure the vendors also have a convenient system for communicating and exchanging information.

A great idea would be a vendor rating system to encourage vendors with the best reviews and reputation among customers.

Logistics and
warehousing system

The largest marketplaces invest millions of dollars in logistics systems. This is one of the most vulnerable parts of a project. Complex as the system may be, we will do our best to automate it

What are the possible ways to organize delivery?

Vendors ship orders on their own

In this case, make sure to specify the shipping method and cost for each product in an order consisting of products from multiple vendors.

The marketplace ships orders (fulfilment service)

In this case, you will have to track products in multiple warehouses and manage logistics depending on the client’s location.

Time frames and cost

The cost of developing a large marketplace is much lower than the cost of its support and marketing. Keep this in mind if you choose to order the development of a multi-vendor store.

But what do we mean by support? In fact, it is possible to launch a project with minimum required functionality, without performance optimization. It should be enough to go live, invite vendors to the marketplace, and attract traffic to the site.

The most interesting part starts here. With every new user registered in the system, you will receive feedback, which will help you set out the direction for development and learn what functionality to customize.

System enhancement is a process of continuous releases. Projects like eBay or Aliexpress have gone through hundreds of releases before they became the marketplaces we know today.

Our Process

We understand the importance of the whole process of project implementation being transparent from the very beginning. This is why we try to describe it step-by-step on this site, and maintain transparency throughout the working partnership with our clients.
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Free Quality Assurance and Code Review

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Cases with the marketplaces

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