Customer Account Merge
  • Customer Account Merge

Customer Account Merge

Site Management

Merge two or more customer accounts into one to avoid duplicate records.



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Customer Account Merge
Customer Account Merge
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With the Customer Account Merge add-on, you can combine multiple customer accounts into one to avoid duplicate records and false reports.


Inevitably, customers change their e-mail addresses. And they may not even realize that they have several accounts in your store. This becomes confusing and results in excessive store data.


The simple way out is merging customers’ accounts with all the related information:


  • orders (shipments, invoices) ;

  • reward points;

  • user groups;

  • gift certificates;

  • reviews.


There will be one master account left.  ID, e-mail, language, shipping and billing addresses of the deleted accounts will be saved in the store. 


Besides, the add-on will bring great value in cases when the customers register in your store after buying something as guests (without registration). All their previous orders will be assigned to them once they are registered with the same account.



Key features:


  • Merging multiple accounts into one;

  • Complete order history merging;

  • All the customer’s related information transfer;

  • Logs about the deleted accounts;

  • E-mail notification of the merge.




What you will see in the admin area


List of customers


Merge Customers



Select an account that will be deleted


customer account merge



Information of the deleted account


customer account merge



Logs about the merged accounts




Notes about the change of the customer's e-mail




User guide


Learn more about the add-on in our User guide.





The add-on is compatible with CS-Cart and Multi-Vendor 4.3.1 and above.

CS-Cart version



customer account merge v4.5.0.x

4.4.1 - 4.4.3

customer account merge v4.4.0.x

4.3.1 - 4.3.10

customer account merge v4.3.0.x


4.3.7 4.x or 3.x From 3.x or 4.x to 4.3.7 4.3.7 2.2.4 2.x From 2.x to 4.3.7 4.3.7 2.2.4 sp4 1.3.5 1.x From 1.x to 4.3.7 Before After The average time of loading a category page: 1 sec. 5 sec. ! CS-Cart" class="cscart-1" d="M499.358,3808.1a1.552,1.552,0,1,1-1.552-1.58A1.566,1.566,0,0,1,499.358,3808.1Zm-16.5.69a9.429,9.429,0,0,1-3.89.8c-4.085,0-6.744-2.81-6.744-7a6.95,6.95,0,0,1,7.276-7.32,7.647,7.647,0,0,1,3.414.74l-0.56,1.9a5.993,5.993,0,0,0-2.854-.65c-3.106,0-4.785,2.35-4.785,5.19,0,3.17,2.014,5.12,4.7,5.12a7.006,7.006,0,0,0,3.022-.65Zm2.484-2.04a6.823,6.823,0,0,0,3.275.97c1.763,0,2.6-.88,2.6-2.04,0-1.19-.7-1.82-2.49-2.5-2.463-.9-3.61-2.24-3.61-3.88,0-2.21,1.79-4.03,4.673-4.03a6.149,6.149,0,0,1,3.3.86l-0.588,1.81a5.2,5.2,0,0,0-2.77-.82,1.959,1.959,0,0,0-2.239,1.87c0,1.13.784,1.64,2.547,2.35,2.322,0.88,3.554,2.07,3.554,4.11,0,2.44-1.875,4.14-5.037,4.14a7.609,7.609,0,0,1-3.806-.97Zm26.471,2.04a9.419,9.419,0,0,1-3.889.8c-4.086,0-6.744-2.81-6.744-7a6.95,6.95,0,0,1,7.275-7.32,7.649,7.649,0,0,1,3.415.74l-0.56,1.9a6,6,0,0,0-2.855-.65c-3.106,0-4.785,2.35-4.785,5.19,0,3.17,2.015,5.12,4.7,5.12a7.007,7.007,0,0,0,3.023-.65Zm12.681-2.8a23.386,23.386,0,0,0,.195,3.29h-2.21l-0.2-1.73H522.2a5.044,5.044,0,0,1-4.142,2.04,3.884,3.884,0,0,1-4.141-3.94c0-3.32,2.91-5.13,8.143-5.1v-0.29c0-1.1-.308-3.17-3.078-3.14a6.479,6.479,0,0,0-3.554,1.02l-0.56-1.67a8.671,8.671,0,0,1,4.477-1.2c4.142,0,5.15,2.87,5.15,5.59v5.13Zm-2.379-3.71c-2.687-.06-5.737.42-5.737,3.08a2.168,2.168,0,0,0,2.295,2.38,3.42,3.42,0,0,0,3.33-2.29,2.841,2.841,0,0,0,.112-0.79v-2.38Zm6.4-2.44c0-1.62-.028-3.01-0.112-4.28h2.155l0.112,2.72h0.084a4.114,4.114,0,0,1,3.778-3.01,4.662,4.662,0,0,1,.671.06v2.35a4.271,4.271,0,0,0-.839-0.05,3.443,3.443,0,0,0-3.3,3.17,7.587,7.587,0,0,0-.084,1.16v7.32h-2.463v-9.44Zm11.958-7.57v3.29H544v1.9h-3.526v7.39c0,1.7.476,2.67,1.847,2.67a4.644,4.644,0,0,0,1.427-.17l0.112,1.9a6.639,6.639,0,0,1-2.183.34,3.5,3.5,0,0,1-2.658-1.05,5.426,5.426,0,0,1-.952-3.6v-11.93Z" transform="translate(-410 -3766)"/> Before After The average loading time for home page: 0.75 sec. 20 sec.